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ERP & OCM Consulting

We have a deep understanding of how critical it is to design, deploy, and maintain a comprehensive ERP software training program that keeps your end users optimally productive while supporting day-to-day business operations.

This deep understanding drives our passion and capability to provide our clients with highly qualified and vetted resources with experience in the following Enterprise Resource Planning (ERP) systems:

SAP

SAP S/4 Hana

Oracle

PeopleSoft

SAP

Oracle

SAP S/4 Hana

PeopleSoft

Our extensive list of these highly qualified and vetted resources each have over 10 years of experience in the following areas:

  • Organizational Change Management (OCM)
  • Training Needs Assessments & Change Readiness
  • Business Process Improvement & Optimization (BPI & BPO)
  • Business Management & Facilitation Enhancement
  • E-Learning (Web, Computer & Mobile)
  • On-Going Training Support & Maintenance​
  • Staff Augmentation

When a big project or change is coming to your organization, change management consultants can make a huge difference in your success and the time it takes you to get there. We have the resources you need to make your project a success – whether you need ERP consultants, business process improvement consultants, ERP implementation consultants, Oracle ERP consultant, PeopleSoft implementation help, or more… we’ve got the resources to help.

Organizational Change Management?

We all know that changes, whether they are small or organization-wide, can be hard. Partnering with strong change management consultants can be the key to making your project successful and easing the transition in a way that brings employees and teams together. The good news is you don’t have to do it alone.

Whether you need SAP change management, Oracle change management, PeopleSoft change management or more, we’ve got you covered at Shirley Hollywood & Associates. We are ready and waiting to deploy change management consultants who can help make your project a success. 

There are many considerations to take into account when planning a big project and how to ease the transition and help your organization adopt these changes.

Change Management Is Critical

The best designed, configured, and tested systems cannot save a project if the end users are not ready, willing, and able to use the system in their business process execution. This means that Change Management is a critical project work stream for project success. A well experienced organizational change consultant is a key success factor.

You can expect our experienced OCM Change Management Consultants to perform with these critical principles:

While managing the organizational change management work stream is important, designing the effort to be a great fit is equally as important. The ability to do this quickly and effectively requires experience and wisdom. We provide resources who are very proficient in doing this.

Whether you are dealing with SAP change management, PeopleSoft change management, or Oracle change management, expectations must be managed from the very beginning. This is an extremely important step towards acceptance and adoption. Your organizational change consultant understands this and builds it into the design. Including them before the project is officially kicked off is an important step in establishing trust relationships that flow into every step of the process.

People are all different and adapt to change differently. Some even reject change altogether. Managing expectations can greatly reduce the amount of problems you have throughout the project. This step cannot be skipped, and the earlier you begin this process the more you reduce risk.

Your organizational change consultant will be able to get a feel for who is supporting the changes and who is likely to NOT support the changes and make plans for each individual person based on their stance. When you have a controversial project on your hands, this becomes an even bigger deal. Lack of planning can derail your project in a big way.

Organizational change management is not something that happens overnight. 

Organizational Change Management Work Streams Can Contain the Following 5 pillars:

Is your business ready for change? Our change management and ERP consultants can help you get a better idea of just how ready you are. Business readiness assessments are important tools in understanding the state of readiness before you even start the project. This can greatly assist in getting users ready for big changes, even if they aren’t on-board to begin with. This goes hand-in-hand with good communication and constantly involving employees in the coming changes.

At the implementation stage, you will continue to engage your stakeholder.  Your plan for keeping them informed must be robust.  Remember, these are your eyes and ears across the Enterprise.  Create a campaign plan for engaging with your stakeholders. Make sure they understand what support and insight they can provide.

Communication is key. Having a good project communication plan in place can save time, effort, hard feelings, and money. This is a big part of organizational change management because as previously stated, expectations must be managed as efficiently as possible. Your communication plan should have all of your planned communications mapped out so that nothing is missed, and every communication is distributed on time.

A big piece of the OCM change management puzzle is timely and effective communication. Having a good resource team in place to manage this for you is extremely helpful. It’s important to keep your employees in the loop about how the project is going, what type of progress is being made, and it’s also a good way to monitor training effectiveness.

When you have a good communication plan in place, your employees will come to trust and expect that you’re going to communicate with them about what’s going on. They know they aren’t being left in the dark to “just figure it out” on their own. This has a big impact on overall morale, especially when the changes aren’t as easily adopted. Keep everyone in the loop constantly for a less painful change. It is always recommended to bring in an experienced OCM-ERP consultant to manage this important role.

ERP testing is an essential part of the system implementation. Your project teams will have to test different aspects of the system in order to document the new processes. Our ERP implementation consultants are highly experienced and ready to help with your project success.

 

Documentation is an important part of the OCM process. Proper ERP testing and documentation allows operating procedures and processes to be standardized across the Enterprise.

After ERP testing and documentation, training can be developed, delivered and deployed across departments. If your project communications have been consistent and set up correctly, delivering and deploying training will be a much smoother process altogether.

We have resources to develop and deliver SAP training, Oracle training, complete PeopleSoft testing and training, and more.

CFO: "What happens if we train them and they leave?"

CEO: "What happens if we don't and they stay?"​

At Shirley Hollywood & Associates, we are ready to help you get the job done. We have experienced and skilled resources across the United States who can be quickly deployed to meet your project needs. Contact us today to inquire about your project.

Some of the resources we offer:

  • SAP Training
  • SAP Consulting
  • Business process improvement consultants
  • PeopleSoft Consultant & PeopleSoft implementation
  • Oracle Consultants & Oracle consulting
  • ERP testing (SAP, Oracle, and PeopleSoft)
  • Change management consultants
  • Contact Us To See A Full List Of Offerings.
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